FINANCING AS LOW AS 0% APR ON APPROVED CREDIT. FIND OUT MORE
CHOOSE YOUR REGION
Canada
U.S.A
Mexico
Europe
United Kingdom
Hot Tub Referral & Reward Programs

Hot Tub Referral & Reward Programs

We would like to take the opportunity to have our customers be part of our family by offering a referral program to help promote our brands.

With a few simple steps, you can earn $1000 or upgrade your warranty for FREE!

As a family business, we know the value of word of mouth, and truly understand the importance of happy customers.

After 25 years in business, we would like to think our success is because of both the quality of our product, and the overall satisfaction of our customers.

REFERRALS & REWARDS

Hot Tub Referral &
Reward Programs

We would like to take the opportunity to have our customers be part of our family by offering a referral program to help promote our brands.

With a few simple steps, you can earn $1000 or upgrade your warranty for FREE!

As a family business, we know the value of word of mouth, and truly understand the importance of happy customers.

After 25 years in business, we would like to think our success is because of both the quality of our product, and the overall satisfaction of our customers.

What are the reward programs?

Heat & Cool
* Note payment is in CAD funds and will be converted to USD at the current exchange rate based on the day the payment is made.
Program 1: Refer a friend or family member

Simply send us an email regarding some one you know that is interested in buying a hot tub or sauna because of your positive reference.

We will enter this lead into our database. When that customer purchases and pays in full for their hot tub, we will send you $1000* via a cheque or E-transfer. For customers purchasing an Ofuro Hot Tub, Package Special or Chiller Tub we will send you $500*.

Don’t stop with just $1000 dollars, you can refer as many people as you want! We have one customer that is now over $11,000 in referral rewards. Now that is one happy customer!

PROGRAM 2: WARRANTY UPGRADE

This program for our happy customers is a no-brainer! Simply send us a few nice photos of your completed project and give us a Google Review.

Alternatively, we would love to hear from you with your own video review. Once submitted, we will switch your warranty to premium – giving you a full 5-year warranty on everything.

Please send images or videos to [email protected]

* Note payment is in CAD funds and will be converted to USD at the current exchange rate based on the day the payment is made.
Heat & Cool

Google Reviews

While we all know the power of reviews, it is very difficult for small businesses to grow their reviews. We have all heard the saying that “one unhappy customer will tell 10 friends, but a happy customer might tell only a few”.

We always want to hear from our customers – whether you have feedback we can learn from, or to share that you’re happy with your new cedar hot tub.

If you are happy with your wooden hot tub, we ask that you tell others and write a Google review. If we could have done something better, please let us know right away so we can work to fix it.

If you are taking part in either of our programs above, we ask that you also take the time to give us a Google Review!

Google Reviews

How did we do?

Google Reviews
Hot Tub
Hot Tub Referral

Frequently Asked

Q: Do I need to own a hot tub or sauna?

A: No you don’t, you might have had a chance to enjoy one of our tubs/saunas that a friend owns. If you are happy help spread the word, and get paid doing so.

Q: How long does it take to get paid?

A: When the tub is shipped and paid in full that is when we pay you. Our average production to shipping lead time is about 4 weeks.

Q: Can I take part in both the Refer a Friend & Warranty Upgrade Program?

A: Absolutely! There is nothing more important to us than happy customers. Helping us promote our company deserve these rewards.

Q: What if my friend has already bought or is about to buy? Can I enter the program?

A: Sorry, the “Refer a Friend” requires that the customer is new to us. It needs to be a customer that you have brought/referred that we might not have had with out your help.

As such, it is important to let us know in advance that you are referring “Customer Name” to us. We then enter the name in our system, as well as your name and contact. If you wish, you can certainly contact us to see if they have purchased their wooden hot tub or barrel sauana yet.

Q: How many people can I refer?

A: There is no limit! Happy customers are our best salespeople – so go crazy and spread the word!

Slide 1
“We love our Northern Lights Cedar Hot Tub!”

We've had our tub going steady for about 1-1/2 years and nothing stops us from using it every day. All our visitors who soak remind us that it's the best soaking tub in the city. Thank You for a wonderful tubbing experience!

JEF & STACY
Slide 2
“I am one happy customer!”

I ordered your Hot Tub Kit and was skeptical as to my ability to assemble it. However you were correct about even the "not so handy" being able to assemble it. The instructions were very well written, and I was up and running over the weekend.

WARREN
Slide 3
“I’m just blown away by the quality of the tub.”

The cedar staves, the shape, finish and thought that you’ve put into everything is simply outstanding. Well done guys. I’m telling all my friends where to find you.

DAVID
Slide 4
“We love our tub. It is our get-away haven.”

I have owned an acrylic spa before and I can honestly say that the experience and enjoyment is not the same as our new Northern Light Cedar Hot Tub. Our family of 4 is in it religiously every day. Keep up the good work!

KRIS
Slide 5
“Tub is assembled at the cottage. Looks Great!!!!”

Quality and materials were excellent! Documentation was accurate and very clear. Support was timely and appreciated.

JUDY