28
Apr 2017
Message: Hello am looking for an Ofuro Tub for my backyard. We live in San Francisco. I want to understand which ones of the Tubs you offer would be assembled on site. I am interested in an elect

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23
Feb 2017
Message: I am looking at installing a cold plunge tub next to a large commercial sauna installation. Can you please send pricing? I have search the internet and it seem like you guys have a great prod

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Message: I need a controller (remote) for the Balboa Spa Heater, Model Number VS501Z.  I have not installed the unit yet.  I believe I need the controller to be able to activate the system.&

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Message: Hi there just wondering whether shipping to Australia is available for any of your products? "We ship wood hot tubs world wide" comes up in google but on arrival to the website, aft

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Message: Dated on : 01-25-2014

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20
Feb 2015
Message: We want 2 Japanese hot tubs shipped to Sunshine Coast, BC  Dated on : 01-26-2014

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21
Jan 2015
Message: We have a 13 year old 5' wood tub with a minimax 100 heater. The timer is broken and I'd like to upgrade it to one with some fancy remote control features.  I'm also finding

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21
Jan 2015
Message: I am interested in using the hydro therapy tub with salt water.  How much of an added expense is this for Los Angeles type weather, (I have an existing 220 volt connection on a covered p

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Message: Dieter I bought a cedar tub about three years ago.  It has an EL2000 spa back with the USB wireless transceiver (Mach 3) with a dashboard that I controlled from my computer which wa

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14
Jan 2015
Message: Good day!      Do you offer Ofuro tubs smaller than your two shown two-person tubs?  Our house is older and the doorways are at most 29-30 inches wide.  It might be i

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14
Jan 2015
Message: Hello, I have a 14 year old redwood hot tub 4'x6' tub (see photo) and I am looking to replace the walls and floor only. I plan to reuse the bands, seats and etc. Is this somethin

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14
Jan 2015
Message: Hi there, I just have to say my wife and I really like your product.  We live in Spokane WA and the winters get really cold here.  I have always wanted a wooden tub as I find the pl

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26
Nov 2014
Message: I'm still trying to find a manual for our Balboa Spa Pack controller. The main unit is a VS501Z.  But I cannot find any instructions for the control panel.  I have attached

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17
Sep 2014
Message: I am interested in one of your cedar wood tubs.  Have been doing a bunch of research (mostly online) between the acrylic and wooden tubs.  It seems most everyone I know has one of t

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17
Sep 2014
Message: I'm interested in purchasing the seven foot, wood fired barrel sauna. Please provide me with an all-in cost for the product plus shipping. I live in Calgary AB postal code is T2N 0H3

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Message: Hi,  We have one of your wood fired hot tubs and we have been draining it every couple months, cleaning the tub and refilling it.  But I feel like it needs more sanitation and

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17
Sep 2014
Message: Dieter, I spoke with you a few weeks ago in an attempt to diagnose the lack of heat in my outdoor hot tub.  I have an electric heater in which I replaced the heater tube after going thro

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16
Aug 2014
Message: Hi, are your tubs unfinished wood or are you using some type of sealant, if yes, what do you use? Where are your tubs manufactured? Which tub would you recommend for 1 person hot tub use

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17
Jul 2014
Message: Hi, I need a board for my system and I am curious as to what the difference may be between the two different EL2000 M3 Boards.  Mine is a Balboa 55013-01 and I see you sell the Blab

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17
Jul 2014
Message: I run a residential pool company in the southern US.  We have recently been contracted by a customer that has one of your cedar hot tubs.  Since this is the first we have run across

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11
Jul 2014
Message: Hello, Can you please providing pricing and shipping information re: Timberline Med Blaze wood fired hot tub heater to BC. Does the pricing include a connection kit & stove pipe? Our loca

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05
Jul 2014
Message: I have one of your woodcen hot tubs which we love!  I installed the Argenia Mineral  Ionizer 3 yrs ago & took forever to get Cu levels up, but electrodes lasted for three c

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26
Jun 2014
Message: I have a quick question, I want to build my own wood hot tub as I am a hobbyist and am looking for some one to provide me with wood hot tub plans.  I found your product and it looks abso

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04
Jun 2014
Message: I'm looking for a round or elliptical wooden soaking tub, no jets or pumps or heater needed. Do you offer just the tub, and at what prices for a small unit? Dated on : 06-04-2013

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04
Jun 2014
Message: I am looking to repair or replace my 20 year old cedar hot tub. It is leaking.   I am not interested in jets, simply want to soak. I have the equipment: heater, filter etc.  Do

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04
Jun 2014
Message: I am interested in a 1 person, deep tub for use indoors, in a large shower stall.  What is the minimum 'footprint' for such a tub.   Mike Dated on : 06-04-2013 Rep

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cold hot tubsby Admin
04
Jun 2014
Message: I am interested in a cold hot tub as well as a hot tub. The main desire for the hot tub is to get one that is HOT!!!! I keep hearing that the electric ones are Temp. regulated. Will a wo

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Message: Hi - The 5ft hydrotherapy tub was installed this week.  But all worked fine first night. Heated up to 102. Now the control is flashing a code we do not see in book - Ec (?). And it also

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03
Jun 2014
Message: We discussed a barrell hot tub for my lodge, World Class Whitetails. doing a renovation on my masterbath at my house also, looking at the barrel saunas....what do you suggest Dated on : 06

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27
Apr 2014
Message:  I was in the US in January and wanted to visit a showroom.  Please do me the courtesy of responding to this query. I am interested in your cedar hot tubs.  It would be nice to

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27
Apr 2014
Message: Hi, We live in Australia & are wondering if you ship to us .... we thought we saw an online advert with you .... free shipping to Australia ? We are looking at an 8 person tub with the la

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27
Apr 2014
Message: Hi-I apologize for all the forms submitted. I am interested in your 2 person Ofuro tub. I live in Amarillo Tx. I have checked out the FAQ page, but just curious if you have any other info to

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27
Apr 2014
Message: I used to have a round redwood tub and am interested in gettinig another.  I live in TX now and am having a difficult time finding one I like.  Preferably with a 220V heater and che

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27
Apr 2014
Message: Greetings - I am looking for an ofuro tub but wanted to ask how one would maintaing the wood in the winter.  I live off the grid so the plug in heating is not an option, rather feel that

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27
Apr 2014
Message: Hello, was wondering if you can make the oval ofuor tub deeper - 36" interior depth instead of 25"? Also I will be using it for cold water only, don't need a heater. Do you offe

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15
Mar 2014
Message: We just love your Japanese soaking tubs and want to buy one right away.  The problem is that we are planning on moving next year.  Are the Ofuro's Portable.  Can we brin

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Message: Hi there we live in Cranbrook BC and love your wood fired hot tubs.  Can you tell me if you ship to BC.  If so can you give me a rough estimate on the pricing?   Do the

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15
Mar 2014
Message: Hi I have one of your cedar tubs from about 2004.  It's been great.... but now I need to take off the brown plastic face of one of the jets to re-seal with silicone.  To acce

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15
Mar 2014
Message: Hi, Was wondering if you make or could make a 4 person tub - 4'8" x 5' therapy tub? Our property lines and budget don't allow for a 7ft diameter tub but am interested in a

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15
Mar 2014
Message: Dieter, I am getting a error message LF. I have tried all the suggestion: Re energizing and priming the pump but condition still persists. Would appreciate any suggestion. I bought th

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15
Mar 2014
Message: I've a wood hot tub I purchased from you and it changing water and filter etc. noticed the ionizer cell electrodes have completely disappeared.  So I need to replace that cell uni

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15
Mar 2014
Message: Hi,  I am looking for some info on the heat exchanger you sell.  I currently have a steam boiler system heating my home but there is an unused auxiliary forced hot wate

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tLmIULgdby Admin
27
Feb 2014
Message: I'm considering a Solar Hot tab configuration using a cedar hot tub (300 gals). I have a few questions. First off I live in the San Francisco bay area, we get a good deal of sunshin

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22
Feb 2014
Message: I am just about to purchase one of your beautiful cedar hot tubs.  We are looking at the 6 person wood fired hot tub for our lake.  My question is what size should the base be an

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09
Feb 2014
Message: Hi, Was wondering if you make or could make a 4 person tub - 4'8" x 5' therapy tub? Our property lines and budget don't allow for a 7ft diameter tub but am interested in a

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09
Feb 2014
Message: Greetings, I am working to get a few technical queries answered as well as some details on the 'Falling Prices' sale on your website for an Ofuro tub package with Camp wood-st

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Message: I have access to lots of wood and would like to buy one of  your wood fired hot tubs.   I see you have 3 type of heaters.  I assume the larges or your inferno would hea

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27
Jan 2014
Message: Hi there, I have an old hot tub and the straps have rusted out.  Do you sell replacement straps.  I see your straps are made from stainless steel.  My previous straps were j

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21
Jan 2014
Message: Do you offer hot tub financing on your cedar hot tubs.  I would really like to buy one this month but may have to wait until my tax return comes in.   You tubs are absolutel

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15
Jan 2014
Message: I had been on your site year ago and saw a Propane Chofu Heater that was used to heat up your small hot tubs?  Do you still have these?  If so how much?   John Dated on : 01

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15
Jan 2014
iMessage: Hi, I am an architect in Perth Western Australia. A lot of your hot tub images show the wood hot tub with a lip of about 100mm around when the tub is in a deck for example. Are you able t

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15
Jan 2014
Message: Are any hot tub wood stoves using the wood pellets yet ? Dated on : 01-07-2013  

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Message: Hi, I was inquiring as to whether or not Northern Lights have a distributor in Australia. I know it is a long shot but thought it was still worth asking. Availability of good quality wood

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31
Dec 2013
Message: Hi, What type of sanitizer do you recommend for the water in a cedar hot tub? We have a wood burning unit. Thanks, Lorraine Kenora, Ontario Dated on : 12-31-2012   Re

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31
Dec 2013
Message: We contacted you earlier and did receive information however we have not solved our problem. We live off the grid (so no pumps, etc), we live in cold upper Peninsula of Michigan and want t

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29
Nov 2013
Message: Hi, I have a unit on the top floor of the Luna building in downtown Calgary. I have a relatively spacious balcony which is ideal for one of your hot tubs (please see the attached phot

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29
Nov 2013
Message: In addition to my other question, how many jets does the small hot tub come with automatically? It doesn't specify this in the tub description, yet it calls the jet accessories "u

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29
Nov 2013
Message: I'm interested in purchasing the seven foot, wood fired barrel sauna. Please provide me with an all-in cost for the product plus shipping. I live in Calgary AB postal code is T2N 0H3

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29
Nov 2013
Message: I'm thinking of installing a round hot tub inside.  Approximate size is 60" diameter by 36" deep.  What heaters do you recommend?  Would a 1.5KW do, and if so

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29
Nov 2013
Message: I purchased a hot tub about 5 years ago and this year the external plumbing has developed some leaks at the connectors (not in the PVC pipe itself).  Any suggestions for sealing these

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04
Nov 2013
Message: I am interested in a two person oval Ofuro hot tub with cover, two back rests and your standard electric heating/filtration system. A couple of questions: My installation is going to

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04
Nov 2013
Message: Hello! I just purchased one of your lovely tubs (it should be here in a few weeks).  One question I have is: do you recommend any kind of wood sealant or treatment on the outside of t

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05
Oct 2013
Message: Hi there, I love your product.  We are looking at a wood burning hot tub for 4 persons.  What size of tub would you recommend and with which heater size. Jeff Dated on : 10-

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04
Oct 2013
 Message: Good morning.  I´m looking for prices for 2 wooden hot tubs 4-5 per.  Also if you can give me prices for the transport from you to Iceland? Best regards, Svavar

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04
Oct 2013
Message: i am interested in the 55,000 blaze wood fired hot tub heater for our above ground pool. Can these heaters be hooked up to the pump/filter system rather than thermosyphon. What flow rate c

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04
Oct 2013
Message: Hello: I am interested in your deep therapy hot tub. I live in California and am not sure if you have a dealer here or if it is typical to also serve the U.S.. I love your aqua therapy hot

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04
Oct 2013
Message: if you drain the water out and leave the hot tub empty during the winter (this hot tub will be outside) will it leak when we fill it back up? Dated on : 08-13-2012  

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04
Oct 2013
Message: HI I am putting together a 4 man wood hot tub purchased from you guys last year. we have just completed the "test fit" and everything is in place, my question is, can i stai

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Hot tub pumpby Admin
04
Oct 2013
Message: Good Morning.  I have a small, old, hot tub, and  about 6-7 years ago, I retrofitted it with a Balboa Spa Pack from you folks..and it has run very well. The control panel is by Balb

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26
Jul 2013
Message: Hello! Could you contact us via e-mail regarding replacing our old wooden hot tub.  We need just the tub to be installed, we have the rest of the installation. How much would it cost?

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26
Jul 2013
Message: I'm mostly interested in using this as a cooling ho tub,no heating just running the jets and a pump to circulate the water. Any suggestions about using your tub for this use. &nbs

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26
Jul 2013
Message: Hello there, I have a couple question about the wood burning heater. This may sound crazy but i am looking to hook it up to a hot tub. one of the plastic ones. Is this possible? I am only

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26
Jul 2013
Message: We purchased the 50" round cedar tub last year and now have it installed. We are looking at purchasing the wood stove, (Chofu or Timber?). We will have about 180 g

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26
Jul 2013
Message: Hi I'm looking to purchase a replacement Balboa El 2000 spa pack with 8 pin control panel to be shipped to Ontario. Would you have one Date

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26
Jul 2013
Message: I would like to know what the price and delivery would be for one Inferno Wood Hot Tub Heater FOB ... Ed Hare 20219 10th Pl SE Snohomish, WA 98290   Thanks! Dated on : 07-26

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26
Jul 2013
Message: I am wondering from the time of ordering, how long it takes to receive the cedar hot tub?  How long does installation typically take?  Is it best to have a contractor i

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Balboa VS501zby Admin
26
Jul 2013
Message: Hi, I bought the above mentioned Balboa VS501z spa-pac from you a few years ago. The pac has run flawlessly up until lately, during the winter the GFCI popped off. as it wou

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26
Jul 2013
Message: Does this tub have a 3-tiered filtering system? Are you familiar with Aajonus Vonderplanitz who recommended this particular hot tub to me? How often does one need to drain the ofuro&n

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11
Jun 2013
Message: Do you have stairs for a hot tub?  I plan to put my wooden hot tub on a patio and it is 48" high so I need stairs to get in.  I have seen them in som

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27
May 2013
Message: Do you sell skirts for the tall five foot deep tubs and can the skirts be used to hide insulation? If so, how much would full skirting cost?  Also, t

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27
May 2013
Message: I had the dub running for a while then it shut off, the water temp is at about 60 although the desired temp is 90 not sure what Ec stands for because it is not in the book David -

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Message: re:  Gas Heater Retrofit to existing Balboa VS Spa Pack Hi,  Your hybrid heating info on your website is very interesting.  If I purchased a gas heater from your

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27
May 2013
Message: As a result of a property inspection i need to move our Northern Lights sauna (bought about 4 years ago) to another location on our lakeside property. Can i take it apart and re-build

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Message: Hi Guys, Already own an amazing tub from you guys. I need an Internet-accessible controller that's able to drop temp to 60degF or lower and be set remotely. Any suggestions

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27
May 2013
Message: Hello,   Is it possible to have jets on the wood burner models if a pump is installed?  I'm looking for the low cost of using wood but wa

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05
Apr 2013
Message: Hi there I am looking at one of your medium hot tubs and I really like the idea of using wood to heat the tub as it is for our Summer home and we have lot

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30
Jan 2013
Message: Do you sell redwood hot tubs? Dated on : 30-01-2012    

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15
Dec 2012
Message: Hi, please tell me if the cedar hot tub is ok for south Florida, as humidity and hot weather is all the year, so for the wood ??? Please also send me by email a brochure.  

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13
Dec 2012
Message: What would I need to do, if I  wanted the wood fired heater, but did not want to drain the tub after every use.  I am looking at the Oval 2 person tub?  This will only b

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13
Dec 2012
Message: Hello! What size are the smallest tubs you sell? I have a very small bathroom, but trying to fit a mini bathtub in it. Hope you can help! Thank you. Mari Dated on : 13-12-2011 &n

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13
Dec 2012
Message: We live in southern central California where it's not unusual for it to be 95-110 degrees in the summer.  Evenings, it only gets down to the 80's when it's that hot du

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13
Dec 2012
Message: 1st I want to thank you for such and informative web site. I have dealt with Ionization over the years both commercially and residentially. I understand that Ionization alone will

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13
Dec 2012
Message: I was looking at the extra large 7 foot diameter with natural gas heater.  I am assuming everything comes with the tub, stairs, bench's, all plumbing.  What about a cover

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13
Dec 2012
Message: Looking for these items by Balboa for a Bullfrog M#451 spa.  52684 topside controller with overlay. and/or a 11345 Balboa overlay for the above.  

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Message: Hi. I need to purchase a replacement filter. can you help? Dated on : 29-11-2011  

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20
Oct 2012
Message: i have a large solar thermal system that heats my water heater and a mass sand system under my house.  when installed we put valves to potentially heat a hot tub.  could this

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20
Oct 2012
Message: Do you have a dealer in Australia ? If not how can I import one of your Classic 8 seater tubs ?   regards Dave Dated on : 21-05-2011     &n

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Message: Just want to let you know that we've had our tub installed and in use since last September and is without question one of the finest investments we've ever made. We live in norther

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20
Oct 2012
Message: Hi,  We love the idea of the natural cedar, but are wondering whether the side walls will be sufficiently insulated.  Do you have any "double walled" models for bet

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Message: Do you know of anyone who can hook it up out there? Do I need an electrician to set up power to a pump and ignition? I have an outside electric socket on my mini cabin and a deck in th

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08
Jun 2012
Message: Hi there I need a new manual, I can't find the original.   Darren Dated on : 20-04-2011   __________________________________________________________

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17
May 2012
Message: Do you ever sell hot tubs wholesale for sale/installation by a local U.S. retailer?     Thanks, Kevin Dated on : 16-05-2011   ______________

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Message: I assume I should only stain the outside?  What about the top? John Dated on : 11-05-2011   __________________________________________________________________

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10
May 2012
Message: Can you send me some information on the volume of the hot tubs and weights. Thanks   Jay Dated on : 10-05-2011   ________________________________________

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10
May 2012
Message: Hi. I'm looking for a medium size tub (~5.5' x 4' deep) with bench seats and lid. I don't need pump/jets/heater/ladder etc. Can you supply as kit set? Can you ship to N

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10
May 2012
Message: Hi I am looking afor an exterior hot tub, made out of wood, that has a rectangular or square shape. Do you by any chance make anything like that? Thanks Irina Verona  

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Message: Hello   Just wondering how much will cost shipping  of the cedar hot tub to and wood heater  Port Alice on Vancouver island? Thanks Dated on : 24-04-2011

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10
May 2012
Message: Hello I would like to order from your company a large standalone wooden barrel which I can use in my public bathhouse in Calgary, AB. Barrel suppose to have 4 feet in diameter and to

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10
May 2012
Message: Hi I live in Calgary, AB and would like to buy from your company an Ofuro Japanese bath. It supposed to be from the wood and large enough where two people will be able to sit wi

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